Terms of Service
Taalschool Natuurlijk Nederlands (we/us/our) and all services that it offers (excluding external sites from third-parties) is under the ownership of Amanda Jacinth van der Beek. By accessing or using the website and/or using the services that it offers, you’re automatically agreeing to our Terms of Service. If you do not agree to any part of the Terms of Service, please refrain from using our website and services.
1. Terms and their definitions
Service = the website (www.natuurlijknederlands.online) and its content and any related services provided by Taalschool Natuurlijk Nederlands
User = anyone who accesses or uses the service(s)
Content = includes all text, images, graphics, software, videos, and any other materials available on the service
2. Payment methods
Taalschool Natuurlijk Nederlands uses the external party Stripe for all payments.
We currently offer the following payment methods: iDEAL, creditcard (Visa, Mastercard, American Express, Discover, Diners Club, JCB and China UnionPay-payments) and Bancontact.
3. Cancellation and refund policy
Cancelling or rescheduling a lesson is only possible if you do so AT LEAST 24 HOURS IN ADVANCE. If you cancel the lesson within 24 hours before the lesson begins, you will not be eligible for a refund.
*Exceptions can be made under unique or extreme circumstances, such as sudden hospitalisation of the user or the sudden death of a parent or partner. Illnesses such as a cold or the flu do not fall under this category. If you think that you fall under the exceptions, please contact us and explain the situation. Taalschool Natuurlijk Nederlands will determine whether you are entitled to an exception.
In case the teacher has an emergency or feels too unwell to teach properly, the lesson will be rescheduled or cancelled. If the user doesn’t want to reschedule, the lesson will be cancelled and the user will receive a refund.
Digital products such as pdfs or video courses are not eligible for a refund.
Refunds will normally be transferred by Taalschool Natuurlijk Nederlands within 10 days. The user will receive the refund from Stripe approximately 5-10 business days later, depending on the user’s bank or initial payment method.
Taalschool Natuurlijk Nederlands cannot be held responsible for any differences between the paid price and received refund due to currency changes or additional transaction costs.
4. Prohibited activities 🚫
As a user of the services provided, you agree:
NOT TO make screenshots or video or audio recordings during the lesson. If the user breaks this rule, the teacher has the right to stop the lesson right away. The paid fee of the stopped lesson will not be refunded to the user, even if the lesson was stopped at the beginning of the lesson. Depending on the teachers decision, all future lessons may be cancelled by the teacher. The user will be refunded for those lessons.
NOT TO share paid for materials with third parties, such as posting them online, sharing them through social media or with another individual. Paid for materials are only meant for the user that paid for them. This includes extra documents and materials that have been shared with the user during or after a lesson and that cannot be obtained for free. Sharing these materials will negatively impact Taalschool Natuurlijk Nederlands and the creator’s income and clientele.
NOT TO impersonate anyone else.
NOT TO share false, misleading or inaccurate information with Taalschool Natuurlijk Nederlands or its users on purpose.
NOT TO do or say anything that can hurt another, such as using abusive language, threatening, harassing, sharing pornographic or sexual content or invading another’s privacy.
NOT TO abuse our teacher’s and other users’ personal information.
NOT TO promote or advertise other businesses with other users without permission.
NOT TO break the law in any other way.
If it comes to our attention that the user broke one of these rules, we have the right to discontinue all future lessons and communication with this user. If necessary, other (legal) measures may be taken by Taalschool Natuurlijk Nederlands.
5. The community
Users can communicate within Taalschool Natuurlijk Nederlands’ community. This includes public comments on the website, communication within group courses, communication within the different WhatsApp groups and other ways of interaction between users made possible by us.
Access to the WhatsApp groups is overseen and moderated by Taalschool Natuurlijk Nederlands.
Abusive language, threatening, harassing, sharing pornographic or sexual content, invading another’s privacy, copyright infringement and promoting or advertising other businesses in comments and messages is not allowed. Such comments and messages will be deleted and can have (legal) consequences for the user.
6. Intellectual property
Intellectual property refers to property that is the result of creativity, such as copyrights, literary works, artistic creations, designs, images, computer code, etc..
All content, including but not limited to: text, graphics, logos, images, and software, available on or through services provided by us is the exclusive property of Taalschool Natuurlijk Nederlands or its licensors or suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without express written consent from Taalschool Natuurlijk Nederlands.
You may not use any content for commercial purposes, including but not limited to (re)selling, licensing, or otherwise exploiting the materials, without obtaining prior written permission from Taalschool Natuurlijk Nederlands.
You are allowed to share content that is free to the public with third parties (e.g., on social media) as long as you visibly mention and credit Taalschool Natuurlijk Nederlands.
7. Communication
Communication between the user and Taalschool Natuurlijk Nederlands can take place via email, WhatsApp or Google services such as Google Docs, Google Drive or Google Forms.
Homework assignments and other materials that are shared with the user via Google Drive may be deleted by us after two weeks (due to the otherwise lack of space on Google Drive), so be sure to download everything in time.
8. Third-party services
The services we offer may include links to or integration with third-party websites, products or services. We are not responsible for the content, privacy policies or practices of any third-party services. Your use of third-party services is governed by their respective terms and conditions, and you are encouraged to review these terms before engaging with the services in concern.
9. Pricing
Taalschool Natuurlijk Nederlands reserves the right to modify the pricing for any products or services offered on the platform at any time, without prior notice. Any changes to pricing will take effect immediately and apply to all subsequent purchases or subscriptions.
10. Violation of terms
In case the user violates the terms of service, Taalschool Natuurlijk Nederlands reserves the right to discontinue paid for services and communication with this user. Depending on the severity of the violation, we may take legal actions.
11. Liability disclaimer
The services we provide may include inaccuracies, typographical errors or omissions. The services can be changed, updated, improved or corrected by us at any time.
Taalschool Natuurlijk Nederlands is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the offered services. This includes, but is not limited to: damages for loss of profits, goodwill, data, or other intangible losses, even if we have been advised of the possibility of such damages.
12. Indemnification
You agree to indemnify, defend and hold harmless Taalschool Natuurlijk Nederlands, its affiliates, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of or in any way connected with your use of the service, your violation of these terms of service, or your violation of any rights of a third party, including intellectual property rights.
13. Dispute resolution
You are encouraged to first contact us should you encounter any issues. We will first try to resolve any dispute together. In the unfortunate situation that legal action does arise, Taalschool Natuurlijk Nederlands invokes Dutch law through these Terms of Service.
14. Changes to the Terms of Service
Taalschool Natuurlijk Nederlands reserves the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the service after such changes have been made, constitutes your acceptance of the revised terms of service.
When we make changes to these terms, we will update the date of ‘last updated’ here in the Terms of Service. If the changes are substantial, we will notify you either through email or by placing a prominent notice on the website.
We will archive previous versions of the Terms of Service.
15. Contact information
If you have any questions or comments about the terms of service, please contact Taalschool Natuurlijk Nederlands at:
taalschool@natuurlijknederlands.online
Last updated: 18-10-2024